Refund policy

At World Citizen, we stand behind the quality of our products and want you to be fully satisfied with your purchase. If you are not happy with your order, we offer a straightforward return and refund policy.

1. Returns

 You have 14 days from the date of delivery to request a return.

Items must be unused, unwashed, and in their original condition, with all tags and packaging intact.

We do not accept returns on final sale items, customized products, or gift cards.

2. Exchanges

 At this time, we do not offer direct exchanges. If you need a different size or color, please return the item and place a new order.

3. Refunds

Once we receive and inspect your return, we will process your refund within 5-7 business days.

Refunds are issued to the original payment method.

Shipping costs are non-refundable unless the return is due to a defect or an error on our part.

4. Return Process

1. Contact us at [Your Email] with your order number and reason for the return.

2. We will provide you with return instructions and a return shipping address.

3. Ship the item back to us (you are responsible for return shipping costs unless the item is defective or incorrect).

4. Once we receive the item, we will process your refund.

5. Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery with photos, and we will arrange for a replacement or refund.

6. Non-Returnable Items

Final sale items

Customized or personalized products

Gift cards

If you have any questions, feel free to reach out to us at info@worldcitizen.com

Thank you for being part of the World Citizen community!